Shipping & Delivery

At Vinolay, we prepare and ship every order with care so your products arrive in the best possible condition.

Order preparation
Orders are prepared after confirmation. Delivery time begins once the order is handed over to the shipping carrier.

Delivery time
Delivery time varies by city, region and carrier. Tracking information will be provided once your order has shipped.

Shipping fees
Any applicable shipping fees are shown clearly at checkout before payment.

Order tracking
After shipment, you can follow your delivery using the tracking information sent to you.

Important notes
Please make sure your mobile number and delivery address are correct when placing your order. Delivery times may be affected during peak seasons, promotions and public holidays.

Need help?
Our team will be happy to assist with any question about your order or shipment through the Contact Us page.